Get in touch

We’re here to help!

Whether you have questions about our products, need assistance with an order, or just want to provide feedback, we’d love to hear from you.

We value your feedback and are always looking for ways to improve. Please feel free to share your suggestions or comments with us.

Customer Service

502-365-0705

For inquiries related to orders, returns, or general questions, please contact our customer service team. We’re available Mon-Sat from 10:00 am to 18:00 pm to assist you.

Need Help With Your Order?

Use the form below or send us an email.

Our Shop

Misisipi
7511 Outer Loop Louisville, KY 40228

Phone 502-365-0705
[email protected]

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Frequently Asked Questions (FAQ)

To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Then, proceed to checkout, enter your shipping and payment information, and confirm your order. You will receive an email confirmation with the details of your purchase.

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and payments through platforms like PayPal. During checkout, you can select your preferred payment method.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can use this link to view the real-time status of your delivery.

Delivery times vary based on your location and the shipping method selected. Generally, orders are shipped within 3-5 business days. You can view shipping options and estimated delivery times during checkout.

If you receive a damaged or defective product, please contact us immediately via our customer service email [email protected] or phone 443-449-0433. Provide details about the issue and photos of the damage so we can assist you in resolving it as quickly as possible.

Yes, we accept returns within 7 days from the date of purchase, provided the product is in its original condition and packaging. To initiate a return, please contact us for detailed instructions. Return shipping costs may apply.

All our products come with the manufacturer’s warranty. Warranty details vary by product and are included in the documentation provided with the product. If you need assistance with a warranty, please contact our customer service.

If you need to cancel or modify your order, please contact us as soon as possible. We can make changes to your order only if it has not yet been shipped. Once the order has been processed or shipped, we are unable to make modifications.

Currently, we offer shipping within Misisipi. If you are interested in ordering from outside these areas, please contact us to check shipping availability and associated costs.

You can contact our customer service team via email at [email protected], by phone at 502-365-0705, or through our live chat on the website, available Monday to Saturday from 10:00 am to 6:00 pm. We’re here to assist you with any questions or concerns.

Address

7511 Outer Loop Louisville, KY 40228.

Email

[email protected]

Phone

502-365-0705

Hours

Mon-Sat from 9:00 am to 18:00 pm